Disclosure: This article contains affiliate links. If you purchase through my links, I may earn a commission at no extra cost to you. I only recommend tools I’ve thoroughly researched.
Email marketing is one of the highest-returning channels available to e-commerce businesses — generating an average of £36 for every £1 spent when done well. But not every email marketing platform is built with online stores in mind, and choosing the wrong one means missing out on the features that drive the most revenue: abandoned cart sequences, product recommendations, and purchase-triggered automation.
In this guide I’ll cover the best email marketing software for e-commerce stores in 2026 — comparing the platforms that genuinely understand online retail, with honest pros, cons, and clear recommendations for every budget.
What E-commerce Businesses Need from Email Marketing
Before comparing platforms, it’s worth being clear about what separates a good general email marketing tool from one that’s genuinely built for e-commerce:
- Abandoned cart sequences — automatically follow up with customers who added items but didn’t complete checkout. On average, abandoned cart emails recover 5-15% of lost sales
- Product recommendation emails — automatically surface relevant products for each customer based on their browsing and purchase history
- Purchase-triggered automation — trigger thank you emails, upsell sequences, and review requests automatically after a purchase
- Revenue tracking — see exactly which emails and automations are generating sales, not just opens and clicks
- Deep e-commerce integrations — native connections with Shopify, WooCommerce, Magento, and other major platforms
- Segmentation by purchase behaviour — send different emails to first-time buyers, repeat customers, high spenders, and lapsed customers
Best E-commerce Email Marketing Tools at a Glance
| Platform | Free Plan | Paid From | Best For |
|---|---|---|---|
| Moosend | ⚠️ 30-day trial | $9/month | Best value e-commerce automation |
| Brevo | ✅ Unlimited contacts | $9/month | Best free plan for small stores |
| Klaviyo | ✅ 250 contacts | $20/month | Best for scaling e-commerce brands |
| GetResponse | ✅ 500 contacts | $19/month | Best all-in-one with funnels |
| ActiveCampaign | ❌ Trial only | $15/month | Best for complex automation |
| AWeber | ✅ 500 subscribers | $12.50/month | Best for simple stores starting out |
1. Moosend — Best Value E-commerce Email Marketing
| Free plan | 30-day free trial (full access) |
| Paid from | $9/month |
| E-commerce rating | ⭐⭐⭐⭐⭐ |
| Best for | Small to mid-size e-commerce stores wanting powerful automation affordably |
Moosend is the standout choice for e-commerce businesses on a budget — and it’s not close. Originally built with online retail in mind, it delivers abandoned cart sequences, product recommendation workflows, and purchase tracking from just $9/month. Comparable functionality on Klaviyo or ActiveCampaign costs significantly more.
Now part of the Constant Contact family, Moosend combines affordable pricing with the stability of one of the most established names in email marketing behind it — a reassuring combination for businesses building long-term customer relationships.
Key e-commerce features:
- Abandoned cart sequences — included from $9/month, not locked to a premium tier
- Product recommendation blocks — automatically pull personalised product suggestions into emails based on each customer’s browsing and purchase history
- Purchase tracking — monitor exactly which emails and automations are driving revenue
- Cross-sell and upsell automation — automatically trigger sequences after a purchase
- Weather-based product recommendations — show seasonal products based on a customer’s local weather
- Heatmap reporting — see exactly which product images and links get the most clicks within emails
- Native integrations — Shopify, WooCommerce, Magento, OpenCart, PrestaShop and more
Why Moosend wins for e-commerce: The combination of advanced e-commerce features at an entry-level price is genuinely hard to match. Businesses paying $49-99/month for ActiveCampaign or Klaviyo to access these features can often get the same results with Moosend at $9/month.
Potential drawbacks:
- No permanent free plan — 30-day trial only
- Smaller brand recognition than Klaviyo or Mailchimp
- Fewer native integrations than ActiveCampaign
👉 Try Moosend free for 30 days: https://trymoo.moosend.com/parekekwi2ha
2. Brevo — Best Free Plan for Small E-commerce Stores
| Free plan | Unlimited contacts, 300 emails/day |
| Paid from | $9/month |
| E-commerce rating | ⭐⭐⭐⭐ |
| Best for | Small stores wanting a free starting point with multi-channel marketing |
Brevo is the strongest free option for small e-commerce stores — its unlimited contact free plan means you can build your customer list without hitting a paywall, which is a significant advantage for stores in the early growth phase.
Beyond the free plan, Brevo offers SMS marketing alongside email — allowing you to send cart abandonment text messages as well as emails, which can meaningfully improve recovery rates. Its multi-channel approach makes it particularly useful for stores wanting to reach customers across more than one channel from a single platform.
Key e-commerce features:
- Abandoned cart email sequences
- Purchase confirmation and follow-up automation
- SMS cart abandonment (paid plans)
- Revenue tracking and e-commerce reporting
- Shopify, WooCommerce, and Magento integrations
- Transactional email sending — order confirmations, shipping updates
- Customer segmentation by purchase behaviour
Potential drawbacks:
- E-commerce automation less advanced than Moosend — no product recommendations on entry plans
- 300 emails/day free plan limit can feel restrictive for larger stores
- Abandoned cart locked to higher tiers
👉 Try Brevo for free: https://get.brevo.com/943m12izdnt9
3. Klaviyo — Best for Scaling E-commerce Brands
| Free plan | 250 contacts, 500 emails/month |
| Paid from | $20/month |
| E-commerce rating | ⭐⭐⭐⭐⭐ |
| Best for | Growing and scaling e-commerce brands with large catalogues |
Klaviyo is the gold standard for serious e-commerce email marketing — purpose-built for online retail from day one, with the deepest e-commerce feature set of any platform in the market. It’s the tool of choice for many established DTC (direct-to-consumer) brands and Shopify merchants who have outgrown more general platforms.
Where Klaviyo excels is in data depth — it pulls in detailed customer behaviour data from your store and uses it to power sophisticated segmentation and personalisation that goes beyond what most platforms offer. Its predictive analytics can estimate customer lifetime value, churn risk, and next purchase date — allowing you to send the right email to the right customer at exactly the right moment.
Key e-commerce features:
- Best-in-class Shopify integration — syncs all customer and order data in real time
- Predictive analytics — customer lifetime value, churn risk, next purchase date
- Advanced segmentation by RFM (recency, frequency, monetary value)
- Product feeds — automatically pull live product data into emails
- Browse abandonment sequences — follow up when customers view but don’t add to cart
- Post-purchase flows — thank you, review requests, cross-sell, replenishment reminders
- A/B testing across flows and campaigns
- Revenue attribution reporting
Potential drawbacks:
- Significantly more expensive than Moosend and Brevo — pricing scales steeply with list size
- Steeper learning curve — the depth of features takes time to master
- Overkill for small stores with simple needs
- Free plan limited to just 250 contacts
4. GetResponse — Best All-in-One for E-commerce
| Free plan | 500 contacts, basic features |
| Paid from | $19/month |
| E-commerce rating | ⭐⭐⭐⭐ |
| Best for | Stores wanting email, funnels, landing pages and automation in one platform |
GetResponse is the strongest all-in-one option for e-commerce businesses that want more than just email — its Conversion Funnel feature allows you to build complete sales funnels including landing pages, order forms, and payment processing all within the platform. For stores selling digital products or running promotional campaigns, this eliminates the need for a separate funnel tool.
Key e-commerce features:
- Conversion Funnel — build full sales funnels with landing pages and payment processing
- Abandoned cart automation
- Product recommendation emails
- Shopify, WooCommerce, Magento, and BigCommerce integrations
- Revenue tracking and e-commerce reporting
- Promo codes in emails
- Webinar hosting — useful for product launches and demonstrations
Potential drawbacks:
- More expensive than Moosend at comparable feature levels
- E-commerce features not as deep as Klaviyo for large catalogues
- Can feel overwhelming for stores that only need basic email
5. ActiveCampaign — Best for Complex E-commerce Automation
| Free plan | ❌ 14-day trial only |
| Paid from | $15/month |
| E-commerce rating | ⭐⭐⭐⭐ |
| Best for | Stores needing sophisticated multi-step automation and CRM integration |
ActiveCampaign’s strength in e-commerce comes from its automation depth — its visual automation builder is the most powerful in its price range, allowing stores to build complex, multi-step customer journeys that respond to behaviour across email, website visits, and purchase history. Its site tracking feature is particularly valuable — triggering automations based on which product pages a customer visits, even if they don’t add to cart.
Key e-commerce features:
- Site tracking — trigger emails based on product page visits
- Abandoned cart sequences
- Purchase-triggered automation
- Lead scoring — score customers based on purchase behaviour and engagement
- Deep Shopify and WooCommerce integrations
- Full CRM — manage customer relationships alongside email
- 500+ pre-built automation templates
Potential drawbacks:
- No permanent free plan
- Steeper learning curve than Moosend or Brevo
- More expensive than Moosend for comparable e-commerce features
See our full ActiveCampaign alternatives guide if you’re considering this platform.
6. AWeber — Best for Simple Stores Starting Out
| Free plan | 500 subscribers, unlimited emails |
| Paid from | $12.50/month |
| E-commerce rating | ⭐⭐⭐ |
| Best for | Very small stores wanting simplicity and a reliable free starting point |
AWeber isn’t the most advanced e-commerce platform, but for very small stores or sole traders just starting out with email marketing, it offers a reliable and extremely easy-to-use starting point. The free plan allows 500 subscribers with unlimited email sends — generous enough to cover the early stages of building a customer list.
Key e-commerce features:
- Basic e-commerce integrations — Shopify, WooCommerce, PayPal
- Purchase-triggered autoresponders
- Abandoned cart (via integrations)
- Landing pages for product promotions
- Simple segmentation by purchase history
Potential drawbacks:
- E-commerce features significantly less advanced than Moosend or Klaviyo
- No product recommendation automation
- Design tools feel slightly dated
👉 Try AWeber free: https://www.aweber.com/easy-email.htm?id=561741
E-commerce Email Marketing Features Compared
| Feature | Moosend | Brevo | Klaviyo | GetResponse | ActiveCampaign |
|---|---|---|---|---|---|
| Abandoned cart | ✅ All plans | ⚠️ Higher plans | ✅ All plans | ✅ Paid plans | ✅ Paid plans |
| Product recommendations | ✅ | ❌ | ✅ Advanced | ✅ | ⚠️ Limited |
| Browse abandonment | ⚠️ | ❌ | ✅ | ❌ | ✅ |
| Purchase automation | ✅ | ✅ | ✅ | ✅ | ✅ |
| Revenue tracking | ✅ | ✅ | ✅ | ✅ | ✅ |
| Predictive analytics | ❌ | ❌ | ✅ | ❌ | ⚠️ |
| SMS marketing | ❌ | ✅ | ✅ | ❌ | ✅ |
| Shopify integration | ✅ | ✅ | ✅ Best-in-class | ✅ | ✅ |
| Heatmap reporting | ✅ | ❌ | ❌ | ❌ | ❌ |
| Starting price | $9/mo | Free | $20/mo | $19/mo | $15/mo |
Which E-commerce Email Platform Should You Choose?
Are you a small store wanting the best features for the lowest price?
→ Moosend. Abandoned cart, product recommendations, and purchase tracking from $9/month is unbeatable value.
Do you want to start for free with no time limit?
→ Brevo. Unlimited contacts free, with SMS marketing available on paid plans.
Are you a growing Shopify brand wanting the deepest e-commerce tools?
→ Klaviyo. The industry standard for serious e-commerce brands — worth the premium price for stores generating significant revenue.
Do you want email, funnels, landing pages and automation all in one?
→ GetResponse. The strongest all-in-one platform for stores running promotional campaigns and product launches.
Do you need sophisticated multi-step automation and site tracking?
→ ActiveCampaign. The most powerful automation builder for complex customer journeys.
Are you a very small store just starting out?
→ AWeber. Simple, reliable, and free up to 500 subscribers.
The E-commerce Email Sequences Every Store Should Have
Whatever platform you choose, these are the automations that drive the most revenue for e-commerce businesses — and should be your first priority to set up:
1. Welcome Series (Set Up First)
Sent to every new subscriber the moment they join your list. A 3-5 email sequence introducing your brand, your bestsellers, and your values — with a welcome discount to drive the first purchase. Welcome emails have the highest open rates of any email type (50-80%) and set the tone for the entire customer relationship.
2. Abandoned Cart Sequence (Highest Revenue Impact)
Sent 1 hour, 24 hours, and 72 hours after a customer abandons their cart. The first email reminds them of what they left. The second addresses objections. The third offers an incentive (free shipping or a small discount). A well-executed 3-email abandoned cart sequence typically recovers 5-15% of lost sales.
3. Post-Purchase Sequence
Sent after every purchase — a thank you email, shipping update, delivery confirmation, and review request. The review request email is particularly valuable for building social proof and improving conversion rates on product pages.
4. Win-Back Sequence
Sent to customers who haven’t purchased in 60-90 days. A 2-3 email sequence reminding them of your products, showcasing what’s new, and offering an incentive to return. Retaining existing customers costs significantly less than acquiring new ones.
5. Product Recommendation Emails
Sent periodically based on each customer’s purchase and browsing history — automatically surfacing products they’re most likely to buy next. These work best when powered by proper product recommendation algorithms, which Moosend and Klaviyo both include.
Frequently Asked Questions
What is the best email marketing tool for Shopify?
For most Shopify stores, Moosend offers the best combination of features and value — abandoned cart, product recommendations, and purchase tracking from $9/month with a native Shopify integration. For larger, scaling Shopify brands with significant revenue, Klaviyo’s deeper analytics and predictive features justify its higher price. For stores just starting out, Brevo’s free plan is the lowest-risk entry point.
What is the best email marketing tool for WooCommerce?
Moosend and Brevo both have strong WooCommerce integrations at affordable price points. Moosend is the stronger choice for automation depth — its product recommendation and abandoned cart features work particularly well with WooCommerce stores. Brevo is the better starting point for stores that want a free plan with no contact limit while they get established.
How much does e-commerce email marketing cost?
It depends on your list size and the features you need. Brevo offers a genuinely free plan with unlimited contacts and basic e-commerce features. Moosend starts at $9/month with full e-commerce automation. Klaviyo starts at $20/month for 500 contacts but scales steeply. Most small e-commerce stores can get everything they need for $9-20/month.
Is Klaviyo worth it for small stores?
For most small stores, Klaviyo is more platform than you need — and more expensive than the alternatives. Moosend delivers comparable abandoned cart and product recommendation functionality at a fraction of the price. Klaviyo becomes worth the investment when you’re generating significant e-commerce revenue and need its predictive analytics and advanced segmentation to squeeze more performance from a large customer list.
What is the most important email automation for e-commerce?
Abandoned cart sequences deliver the highest return on investment of any e-commerce email automation — typically recovering 5-15% of lost sales with minimal ongoing effort once set up. If you only set up one automation, make it abandoned cart. After that, a welcome series and post-purchase sequence round out the three most impactful automations for most stores.
Final Verdict
For most e-commerce businesses in 2026, Moosend is the standout choice — delivering abandoned cart sequences, product recommendations, purchase tracking, and heatmap reporting from just $9/month. It’s the platform that gives small and mid-size stores access to features that used to require a Klaviyo-level budget.
If budget is your primary concern and you want to start free, Brevo is the strongest no-cost entry point — unlimited contacts, basic e-commerce automation, and SMS marketing all available without spending a penny.
If you’re a scaling brand generating meaningful revenue and need the deepest e-commerce analytics available, Klaviyo justifies its premium. But for the vast majority of e-commerce stores, Moosend at $9/month delivers everything needed to drive meaningful revenue from email — without the enterprise price tag.
👉 Try Moosend free for 30 days: https://trymoo.moosend.com/parekekwi2ha
👉 Try Brevo for free (unlimited contacts): https://get.brevo.com/943m12izdnt9
👉 Try AWeber free: https://www.aweber.com/easy-email.htm?id=561741
Last updated: August 2026
Disclosure: Some links in this article are affiliate links. If you click and make a purchase, I may earn a commission. This doesn’t affect my recommendations — I only feature tools I genuinely believe are worth using.