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A restaurant’s regulars are its most valuable customers, and email is one of the cheapest ways to bring them back on a quiet Tuesday. You do not need a big budget or a marketing team: a short list of people who asked to hear from you, and a few well-timed messages, can fill tables.
This guide compares three platforms that suit small restaurants, cafes and pubs: Brevo, Moosend and AWeber. I focus on what each one costs, what the free options really include, and where each one will get in your way.
How this guide was put together
Plan details below were checked in October 2026 against Moosend’s pricing page, Brevo’s help centre and independent pricing guides for AWeber. This is a comparison of published plans and features, not a hands-on test of each platform in a restaurant. Vendors change prices and limits often, so confirm the current figures on their sites before you buy. The sources are listed at the end.
What a restaurant needs from email marketing
- Easy sign-up where customers already are – a QR code on menus or receipts, or a tick box on your booking form
- Simple, good-looking emails – menu changes, events and offers with photos that work on a phone
- A few automations – a welcome message, and ideally a birthday or lapsed-customer message
- Sensible limits – enough sends per day or month to reach your whole list
- Low cost – ideally free until the list is worth paying for
The three options at a glance
| Platform | Free option | Paid plans | Worth knowing |
|---|---|---|---|
| Brevo | Free plan, no credit card. Independent reviews report a 300 emails per day limit | Starter from $9/month, Standard from $18/month (5,000 sends/month at entry level) | Pricing follows monthly send volume. SMS needs prepaid credits |
| Moosend | 30-day free trial, no credit card. No permanent free plan | Pro from about $9/month for 500 contacts | Unlimited sends on Pro. Price rises with list size |
| AWeber | Free: up to 500 subscribers and 3,000 emails/month | Lite $15/month ($12.50 billed annually), Plus $30/month ($20 billed annually) | Free plan emails carry AWeber branding |
Brevo: best if you want SMS as well as email
Brevo has a free plan that stays free with no credit card, and paid plans priced mainly by how many emails you send each month. Its official help centre lists Starter from $9/month and Standard from $18/month, with a 10% discount for paying annually.
Why a restaurant might choose it:
- You can send SMS as well as email, which suits last-minute offers such as a table free tonight. SMS is paid for with prepaid credits, and the price depends on the country you send to
- The free plan lets you start without paying while you build your list
- Paying monthly for what you send suits a venue that emails occasionally rather than daily
Limits to know about:
- The reported 300 emails per day cap on the free plan means a list of 900 would take three days to reach in full, so same-day promotions to a bigger list need a paid plan
- On paid plans, Brevo’s help centre ties each send tier to a contact storage limit. The entry tiers store 500 contacts (5,000 sends) or 1,500 contacts (10,000 sends), so a growing list can push you to a higher tier
- Emails on the free and Starter plans carry a Brevo logo. It comes off automatically on Standard, or on Starter with a $9/month add-on
- Independent reviews report that automations on Free and Starter are capped at 2,000 contacts
Try Brevo for free: https://get.brevo.com/943m12izdnt9
Moosend: best for automated birthday and win-back emails
Moosend offers a 30-day free trial with no credit card. Its FAQ says the trial includes unlimited sends for up to 1,000 contacts, automations, segmentation, an AI writer, and landing page and form design. After the trial you move to the Pro plan, which independent pricing guides put at about $9/month for 500 contacts. Moosend’s own page shows 15% off for six-monthly billing and 20% off for annual billing. Moosend is now a Constant Contact company, following Constant Contact’s June 2025 acquisition from Sitecore.
Why a restaurant might choose it:
- Pro includes unlimited email sends, so you are not rationing campaigns by volume
- Its automation builder suits set-and-forget messages such as a welcome email or a win-back email to customers who have gone quiet
- Landing pages and sign-up forms are included, so you can build a page for your QR code
Limits to know about:
- There is no permanent free plan. After 30 days you pay or lose sending ability, though Moosend says your data stays intact
- During the trial only one automation workflow can be published
- Moosend’s pricing page does not list SMS, so treat it as an email platform
- Pricing is by contact count, so costs rise as your list grows
Try Moosend free for 30 days: https://trymoo.moosend.com/parekekwi2ha
AWeber: best for a small list and a simple start
AWeber’s free plan covers up to 500 subscribers and, according to several independent pricing guides, 3,000 emails per month with no time limit. Paid plans start with Lite at $15/month ($12.50 billed annually) and Plus at $30/month ($20 billed annually), priced by subscriber count.
Why a restaurant might choose it:
- A free plan that suits a small local list: 500 subscribers emailed weekly is about 2,000 emails a month, inside the reported 3,000 cap
- It is a long-established platform with a straightforward setup
- You can see how it works before paying anything
Limits to know about:
- Emailing 500 subscribers twice a week is about 4,000 emails a month, which is over the reported free limit
- Independent reviews say the free plan is limited to one list, one automation and one landing page, and that AWeber branding stays on Free and Lite emails until you move to Plus
- No SMS marketing
Try AWeber free: https://www.aweber.com/easy-email.htm?id=561741
Which one for which kind of restaurant?
- A small cafe with a few hundred regulars and a weekly email: AWeber Free or Brevo Free. Both let you start without paying
- A venue that wants to text offers as well as email them: Brevo, remembering that SMS credits cost extra
- A restaurant that wants automated birthday, welcome and win-back emails: try Moosend’s 30-day trial and see whether the automations are worth about $9/month to you
- A list above about 1,000 people that you want to email in one go: look at a paid plan on any of them, because the free plan caps will slow you down
Collecting email addresses without being pushy
- Put a QR code on menus, table cards or receipts that links to a simple sign-up page, with a clear reason to join such as news of events or a seasonal menu
- Add an unticked tick box to your online booking form
- Ask in person at the end of a good meal, when people are happiest
- Offer something small in return, such as a free coffee on their next visit, and keep the promise
Consent matters in the UK. Marketing emails to individuals generally need consent under UK GDPR and PECR, with a limited soft opt-in for existing customers whose details you collected during a sale, as long as you offered an opt-out when you collected them and in every message. Every email needs a working unsubscribe link. This is general information, not legal advice, so check the ICO’s guidance for your situation.
Email ideas that suit restaurants
- Welcome email: thank new subscribers and share one thing they will enjoy, such as a favourite dish or the story behind the place
- Menu and seasonal updates: a short note with one good photo
- Quiet-night offers: a midweek reason to book
- Event announcements: tastings, live music, private dining
- Birthday message: a small treat on the month or day, if your platform and consent allow it
- We have missed you: a friendly nudge to customers who have not booked in a while
- Thank you and review request: a short note after a visit asking for honest feedback
Keep each email short, put one clear action in it, and check how it looks on a phone before sending, since most customers will read it there. Try sending at different times and see when your own customers open.
Frequently asked questions
Can a restaurant do email marketing for free?
Yes, within limits. Brevo and AWeber both have free plans. AWeber’s free plan is limited to 500 subscribers and, per independent guides, 3,000 emails a month. Brevo’s free plan has a reported daily send cap. Moosend only offers a 30-day trial.
How often should a restaurant email its customers?
There is no single right answer. For most small venues, one email every one to two weeks is enough, and many do well with less. Fewer, better emails usually beat frequent ones. Watch your unsubscribe rate and open rate and adjust.
Do I need permission to email my customers?
Generally yes. In the UK you normally need consent for marketing emails, with a limited soft opt-in for existing customers. Never add people to a list who have not agreed to hear from you.
Is SMS better than email for a restaurant?
They suit different jobs. SMS is quick for time-sensitive offers but costs per message and needs its own consent. Email is cheaper for menus, stories and events. Brevo is the one of these three that offers both.
Final verdict
For a small restaurant starting from nothing, begin on a free plan. AWeber Free is a simple choice for a list under 500, and Brevo Free suits you if you want the option of SMS later. If you want automated welcome, birthday and win-back emails, use Moosend’s 30-day trial to find out whether the automations earn their keep at about $9/month.
Whichever you pick, the platform matters less than collecting addresses properly and sending something worth opening on a regular rhythm.
Try Brevo for free: https://get.brevo.com/943m12izdnt9
Try Moosend free for 30 days: https://trymoo.moosend.com/parekekwi2ha
Try AWeber free: https://www.aweber.com/easy-email.htm?id=561741
Sources checked
- Moosend pricing page: moosend.com/pricing
- Brevo plans overview (help centre): help.brevo.com
- AWeber pricing guide: sender.net AWeber pricing
- Constant Contact announcement of the Moosend acquisition: constantcontact.com
Last updated: October 2026. Prices and limits were checked this month but change often, so confirm them on the vendor’s website before buying.
Disclosure: Some links in this article are affiliate links. If you click and make a purchase I may earn a commission. It does not change what I recommend.